Directory and team
Directory
The Directory lists the people and extensions of your company. Search by name or number, then call from the list. Your administrator controls who can see the directory; if you cannot open it, it is turned off for your role.
Team
The Team page shows your colleagues with their live presence: whether they are on a call, away, or in do-not-disturb. From the page you can:
- call a colleague, or open the colleague's status;
- see the office-hours state of the company (open, closed, on break or on holiday). If your role allows it, you can set the office-hours override from here.
If a colleague's status looks wrong, ask them to change it in their status menu.