Transcript error codes (mpbx-transcripts)
Raised by the transcript routes and the worker (W9-AI-04, W9-AI-05). Messages never contain audio, a
transcript, a prompt or a key. Guide: Transcripts and AI summaries.
Provider errors keep their MPBX-AI-* codes (AI errors).
| Code | HTTP | Meaning | What to do |
|---|---|---|---|
MPBX-TRANSCRIPT-NOT-FOUND | 404 | The recording or voicemail message has no transcript: transcription is off, the audio is older than the switch, or it is not transcribed yet. Also for an item outside the caller's reach after the permission check. | Switch transcription on in Admin > AI; wait for the next sweep. |
MPBX-TRANSCRIPT-AUDIO-INVALID | - | The stored audio is not a PCM16 or G.711 WAV the pipeline can read; the transcript is marked failed (stored in error_code). | Report it; the recording itself is unaffected. |
MPBX-TRANSCRIPT-SUMMARY-INVALID | - | The model's answer was not the requested JSON (stored in summary_error_code); retried, then failed. | Try another model; nothing was changed by the answer. |
MPBX-TRANSCRIPT-QUERY-INVALID | 400 | The search text has fewer than 2 or more than 200 characters. | Change the text. |